CANCELING ENTIRE DIVE TRIP:
Individuals:
- A full refund (less 5% processing fees) of the deposit will be made for cancellations received 30 days prior to arrival.
- 29 – 15 days prior to arrival, 50% (less 5% processing fees) of the deposit is refunded.
- 14 days or less prior to arrival, the entire deposit is forfeited.
Groups (Full boat bookings (6 divers) and/or Private Boat Bookings:
- A full refund (less 5% processing fees) will be made of your group deposit for any cancellations received 45 days prior arrival
- 44 - 30 days prior to arrival, 50% (less 5% processing fees) of the deposit is refunded.
- 29 days or less prior to arrival, the entire deposit is forfeited.
CANCELING INDIVIDUAL DIVES ONCE ON THE ISLAND:
All cancellations must be received by 3:00 p.m. on the day before your scheduled dive. A refund will only be issued, if the space can be filled. Please call 869-7794.
No refunds will be issued the morning of your scheduled dive should you decide to cancel at the last minute and/or no-show for whatever reason. All morning trips are scheduled as two tank dives. Therefore, should you decide to only dive one tank for any reason you will be charged for a two tank dive. Liquid Blue Divers is not responsible for any cancelled dives by the customer.
If any dives are cancelled due to weather conditions and/or Port closure by the Harbor Master, we will offer you alternative options, as to either reschedule your dive (based on availability) or receive a refund for the day/dive that was cancelled due to weather conditions.
Pre-booked group reservations/sales (6 or more divers) are final upon arrival to the island. No refunds will be issued. No exceptions.
Liquid Blue Divers reserves the right to refuse service to anyone at anytime if divers are deemed to be unsafe, irresponsible, do not to follow the dive plans, disobey marine park regulations, or are otherwise disrespectful to the crew.
Exceptions to these cancellations policies will be made by the dive operator on a case by case basis, if needed. |
