It is very important to us that you have the best trip you can have we promise to work hard to make sure that happens!
We love to hear from you at LiquidBlue Divers and we do our best to answer your e-mails and phone calls as quickly as we can. As we've been here in Cozumel for quite some time now, we've put together a list of the most frequently asked questions our guests seem to have. Of course if you don't see the one you're looking for, please contact us, but we're pretty sure this list will give most people the information they are looking for!
Click on the question to see the answer !!
What days do you schedule night dives?
Night dives are available any night as long as there is a minimum of four divers.
Where is LiquidBlue Divers shop located?
LiquidBlue Divers is located on Avenida 5 between Calle 3 and Rosado Salas…across the street from the fabulous ‘French Quarter’ restaurant.
What are the shop hours?
Shop hours are nightly from 6:30pm-8:00pm. To reach someone prior to these hours while on the island, just dial 869-7794 at anytime.
Why is the shop not open all day?
All reservations are booked in advance with LiquidBlue Divers via the internet therefore there is no need to have a store front open all day.
Do you offer multi-day discounts on diving and hotel packages?
No, the current dive rates can be found on our pricing page.
Where do you stop for the surface interval and for how long?
Our boats depart the marina (Coletta) at 7:30 a.m. and pick up at various hotels. For those who are staying at a hotel where we cannot pick up, you will have to find transportation to the marina, and be ready to leave by 7:30 a.m.
What time do your boats leave and from where?
Our boats depart the marina (Coletta) at 7:30 a.m. and pick up at various hotels. For those who are staying at a hotel where we cannot pick up, you will have to find transportation to the marina, and be ready to leave by 7:30 a.m.
What hotels and times, do you pick–up at?
We go as far north as El Cantil Condos to pick up guests. Pick up times vary and we'll let you when you check in. Please keep in mind that you must be a guest of these properties in order to be picked up there daily.
Will you handle our dive equipment?
Yes, each diver will have their own gear bag with name tags. Just bring all your dive gear to the dive shop when checking in and it will be ready and waiting for you on the boat the first day of your scheduled dive. At the end of each day, the equipment will be brought back to the shop for washing, and rinsing. You will find it set up the following day on the boat. Due to similarity of wetsuits and skins, we cannot keep track of them. Therefore, you must take them off the boat each day.
Who selects the dive site daily?
The dive site is selected by the group diving that particular day. However, the dive master and boat captain have the final say should the conditions not be safe, or if one in the group does not have the skill level required for a dive.
Do you offer Nitrox?
Yes, nitrox 36% is available on the second dive. Nitrox is not available on the first dive because it's generally a deep dive.
Is the reservation process secure?
Yes, our website employs industry-standard encryption to protect your personal information. We do not record your credit card number.
What forms of payment do you accept for deposits and final payment?
All major credit cards are accept by PayPal when submitting your 25% deposit. Visa, Master card and cash are accepted at the dive shop for final payment. Travelers checks are not accepted.
Why aren't there more FAQ's here?
Hey! Be patient! We're working as fast as we can to give you the answers you need so check back frequently and we'll be ready for you soon!
